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    Home > Solutions > Trade matching > TRAX support

    TRAX support

    For all your TRAX support issues

     

    From time to time Xtrakter may need to conduct critical systems work, this activity may impact on your firms ability to use our products and services. We apologise for any inconvenience that such work may cause you and we encourage to check our services noticeboard on a regular basis to ensure you are kept abreast of any planned activities. Click here to access our Service Notice Board


    Trax Service Desk Operating hours
    Monday 07:00 to 18:00
    Tuesday to Friday 08:00 to 18:00
    Week end = No Support (Unless Live High Priority issues)


    Helpdesk Phone or Email
    0207 538 9933
    Email: support@xtrakter.com

    TRAX user pack

     

    Are you an existing client? If yes, and you would like to learn more about:

    • TRAX system
    • TRAX specifications
    • Latest upgrades
    • How to use differing components
    • Much more ..

     

    Click here to learn more about the user pack and to access a copy.

    Service Updates

    • Click here to check our services notice board for updates

     

    User pack

     

    • Click here to find out more about the TRAX user pack
     

    Xtrakter © 2008

    Xtrakter, 7 Limeharbour, Docklands, London, E14 9NQ. Tel: +44 (0) 20 7538 5656 Fax: +44 (0) 20 7538 4902